Terms & Conditions

Terms & Conditions

Leaves Global Services LLP applies to the university on behalf of the customer and the university issues the transcript as per its rules and format. Leaves Global Services LLP cannot make any changes in the format or remove any error caused by the university and as such will not be responsible for any causes generated due to errors done by the university. Reprocessing of applications for such cases will require re-payment of service charges and university fees by the applicant.

Incomplete documents

Applicant should be responsible to submit all the documents requested by our team for the verification process, delaying submission may cause to delayed Completion. In case after an application has been submitted to the university, it is kept on hold due to lack of information or providing incomplete/wrong documents or any other reason, the application will get closed automatically after 3 months. No refunds shall be applicable in such a case.

Additional Work

Applicants will be responsible to pay an additional amount any additional service which we not quoted initially and also Applicants may be required to send additional documents as and when required for the application process. In case, the documents are not provided by the user, it may lead to delay or cancellation of the application.

Cancellation of Process

In case the Applicant cancels the order any time during the process, we will have the right to charge you the costs incurred to the point of cancellation and a proportionate service charge. If the attestation process has completed at the time of cancellation, we reserve the right to the payment of the full fee quoted. GST paid is non-refundable in case of application cancellation.

Leaves Global Services LLP reserves all rights to reject any application without giving any reasons whatsoever.

Minimum of Rs500/- will be deducted as convenience/cancellation fee in case of application cancellation/rejection.

Delayed Completion

University verification is completely dependent on their rules, regulation and timeframes. Timeframes advised are on the basis of collective experience. These rules, regulations and timeframes may change from time to time; it will be informed by our team. Leaves Global Services LLP acts as a facilitator in India on behalf of the customer and, as such, cannot be held responsible for inevitable delays when dealing with government bodies/academic institutions/external agencies.

Fake Documents

The authenticity of the document is the sole responsibility of the Applicant. We will not be liable for any consequences arising due to the duplicity of the document. The Candidate will have to bear all the costs of any legal liability or otherwise, which may arise to the same. . No refunds shall be applicable in such a case.

Ready for Delivery

Once the document is ready for delivery, the customer will be informed of the same. If the document is not collected, after 10 days an additional service charge will be levied, to know more information.

Lost documents

In the likely event the document is lost, we Will bear all the costs Involved in obtaining the duplicate copies only, provided you give us the supporting documents. We shall not be responsible for any indirect loss arising from this situation and we shall not indemnify consequential damages. Once the documents have been dispatched If the loss of document is due to the incompetence of the courier/Postal company, the indemnity will be the same as is provided by the respective company.


Leaves Global Services LLP will not be responsible for any loss or damage of documents/mark-sheets/transcripts due to any accidents/thefts/natural calamity etc.

Payment Policy:

Payment in full at the time of registration. The prices are inclusive of all the costs like university/college fee, service tax, service charges, courier charges, packaging and stationery. In case, due to technical issues or any other reason, the fees paid by the applicant is less than the actual fees, Leaves Global Services LLP may ask the user to pay the additional fees. Failure to pay for said amount will result in the cancellation of the Process. ‘The prices are subject to change without notice.

Refund Policy

After an application has been submitted to the university, in case there is a delay of more than 2 months from the given ETA, even after providing all the correct/complete documents and all required information, the applicant may choose to withdraw the application and opt for a 50% refund of our service fee.

Shipment from the University/ institute

Once the documents have been dispatched, Leaves Global Services LLP will not be responsible for any lost, misplaced or damaged courier/post and the policies of the respective courier/postal company will be applicable in any such case.

Leaves Global Services LLP will not be responsible for any loss or damage of documents/mark-sheets/transcripts due to any accidents/thefts/natural calamity etc.

Sharing Applicant’s Information

In case the university/college authorities ask for applicant’s contact information due to any reason, we will be bound to disclose the same.

  • DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY We are a service provider only. We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Leaves Global Services LLP, our parent company, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. I hereby acknowledge that I have read and understood the terms and conditions as provided by Leaves Global Services LLP. and I agree to all of the  Terms & Conditions.


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